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SOLVED!
Stuck in a Phone Tree!

If customer-service menus become too complicated, try pressing "0" or saying "agent" to be connected to a representative.

Or go online and chat live with a person. At www.landsend.com, the text-based chat feature lets customers question the catalog retailer about their order or inquire about products.

For more complex problems, it's worth signing up for e-mail support. When we couldn't get through to Microsoft by phone with a technical question, we shot off an e-mail message and got a response within 24 hours.

8/9 - All I really want is one simple MUTUAL FUND

8/10 - My CAR INSURANCE costs too much

8/11 - I want a cheap, LAST-MINUTE FLIGHT

8/12 - I'm working but want to collect SOCIAL SECURITY

8/13 - What's my DEBIT CARD liability?

8/16 - Stuck in a PHONE TREE

8/17 - My tub runneth over. Should I file a CLAIM?

8/18 - I need affordable ADVICE

8/19 - Do we save for COLLEGE or RETIREMENT?

8/20 - What's my TAX basis?

8/23 - I want more control over my CELL PHONE bill

8/24 - Help! My PORTFOLIO is a mess

8/25 - Should I aim to pay off my MORTGAGE before I retire?

8/26 - Which type of MORTGAGE is right for us now?

8/27 - I'm worried about Wi-Fi SECURITY